What should I look for in an office cleaning contract?

There are a number of important things to look for in an office cleaning contract – particularly when you’re comparing estimates or quotes from office cleaning companies to decide which company you want to work with, and literally handover the keys to. 

Making a decision like this can be difficult, so we recommend taking the time in looking into a variety of contracts from different companies to make sure you choose the right company for your business.

Questions to consider when looking at a new office cleaning contract

To help you out, we have listed some things for you to consider when you are making your choice with a new office cleaning company:

What’s their level of Public Liability Insurance?

There’s a lot of investment in your office and a lot at stake. It’s not only important to choose one you trust and has the experience and processes in place, they need to have the right level of Public Liability Insurance. This is where some office cleaning companies choose to skimp, and it’s just not worth the risk. Swift Office Cleaning Services’ Public Liability Insurance covers up to £10,000,000.

What ISO certifications and processes do they have in place?

ISO is the global standard of quality management processes and commitment to achieving the highest level of ISO certification shows that the procedures are in place to deliver you the best, most reliable service. Swift Office Cleaning Services are certified ISO 9001:2015, ISO 14001:2015 and ISO 45001:2015 for quality and environmental standards.

What is their previous office cleaning experience?

Other items to look for in office cleaning contracts (and proposals) include years of experience, client retention rates, testimonials – and don’t forget to check the small print to double what’s included and what’s charged as an extra. For example, we include all standard and standard eco cleaning products for our clients.